Refund Policy
1. Refund Policy
We offer refunds under the following circumstances:
- Products damaged or lost during shipping;
- Products with quality issues or not as described;
- Refund requests made within the specified time after receiving the products.
2. Refund Process
To request a refund, please contact our customer service team with necessary information and supporting documents. We will process your refund request as soon as possible and refund the amount to your original payment method upon approval.
3. Refund Limitations
We reserve the right to refuse refund requests under certain circumstances, including but not limited to:
- Products expired or non-returnable after use;
- Your refund request exceeds the specified time frame;
- Products damaged due to your negligence or error.
Please read and understand all the terms and conditions of this Refund Policy carefully. If you have any questions, feel free to contact our email-admin@luckydiscount.net.